Privacy Policy

1. Information We Collect

We collect information when you create an account, subscribe, make a purchase, or interact with content on our platform:

• Account: Email address (used for sign-in and communication)
• Subscription & Purchases: Transaction records, subscription status, and billing history (managed by Stripe)
• Engagement: Comments, likes, and ratings you leave on videos
• Moderation: When you report a comment or block another member, we record that action (who acted, what was reported or blocked, and the reason given) to keep the community safe and comply with app store requirements
• Usage: Pages visited and general browsing patterns (anonymized analytics)
• Reader Quiz (optional): If you choose to take our reader quiz, we store your favorite story categories and tropes, anything you write about the stories you would like to see, your birthday (and, if you choose to share it, the year you were born), and your country. Every personal question can be skipped, and you can edit or retake the quiz anytime from your Account page

Beyond your email and the optional quiz answers above, we do not collect names, physical addresses, or other personal data.

2. Payment Processing

All payments — subscriptions and one-time purchases — are processed by Stripe. We never see, store, or have access to your credit card details. Stripe handles all payment information securely under their own privacy policy.

3. How We Use Your Information

Your information is used to:

• Authenticate your account and manage your subscription
• Deliver purchased video links via email
• Display your comments, ratings, and likes on the platform
• Send checkout recovery reminders if a purchase session was not completed
• Personalize story recommendations based on your optional reader quiz answers
• Respond to support requests

We will never sell, rent, or share your email with third parties for marketing purposes.

4. Analytics

We use anonymous analytics to understand page views and conversion rates. This may include Google Analytics. No personally identifiable information is shared with analytics providers.

5. Data Retention

We retain your account information, purchase records, subscription history, and engagement data (comments, likes, ratings) for as long as your account is active or as needed for customer support and legal obligations. Moderation records (reports and blocks) are kept while they remain relevant to community safety and to meet app store requirements. You may request deletion of your data by contacting us.

6. Contact

For privacy-related questions, contact us at mystoriesbylena@hotmail.com

This platform is operated by HF Media, Corp, 7345 W Sand Lake Rd, Ste 210, Orlando, FL 32819, USA.